Shipping Policy

SHIPPING POLICY

solos is dedicated to offer convenient and reliable online shopping and delivery service experience. Simply select your products and destination, and we will take care of the rest.

Shipping charge is displayed in your shopping cart at the time of your order. We package and ship your order as soon as we get credit card authorization and verification.

P.O. box or Hotel address are not accepted. Please fill in a valid mobile phone number for the delivery notification by the carrier.

Your shipping rate will be automatically calculated upon order confirmation (before payment) by entering the shipping destination.

Shipping rate by region

1) US & Canada:

Order amount above USD199, enjoy FREE standard shipping

Order amount under USD199, $45 Fixed Rate

2) Hong Kong SAR, China:

Free Standard Shipping on all order amount.

3) Rest of World:

Shipping Rate calculated at checkout.

*Note:

• Delivery time estimates only and cannot be guaranteed. Payment and address verification may take extra working days and delay the processing of your order. We are not responsible for delays involving customs clearance.
• We are unable to change your delivery address once an order has been placed.

Tax

Customs or import duties applied to the parcel upon reaching its destination are outside Solos’ control and are the sole responsibility of the customer. Customer who rejects to receive the parcel due to customs and import duties by the deadline, the parcel will be abandoned by the destination's carrier. NO REFUND will be made for the entire order and shipping charge. To determine the potential cost in advance, please contact your local customs office.